This Privacy Policy explains how My CPA collects, uses, shares, and protects your personal data when you use our website and mobile app to hire, apply for, or deliver accounting work. By using My CPA, you agree to the collection and use of information as described here.

1. Information We Collect

We collect the following categories of information:

• Account information: first and last name, email address, phone number, and password.
• Profile information: job history, skills, physical location, company details, and other information you add to a Professional or Employer profile.
• Verification documents: CPA certification or membership details and supporting documents uploaded to confirm a Professional's qualifications.
• Payment information: the M-Pesa phone number used to deposit into or withdraw from your wallet, and records of transactions and platform commission charged.
• Job & application data: job postings, applications, messages, and files exchanged through the platform.
• Technical data: log data, device and browser information, and how you interact with My CPA, collected automatically as you use the platform.

2. How We Use Your Information

We use your information to:

• Create and authenticate your account and verify Professional qualifications.
• Connect Employers with Professionals and display relevant job postings and profiles.
• Process wallet deposits, withdrawals, and platform commission through M-Pesa.
• Send transactional emails and notifications, such as application updates and payment receipts.
• Maintain the security of the platform and prevent fraud or misuse.
• Improve My CPA and understand how the platform is used.

3. Who We Share Information With

We do not sell your personal data. We share information only:

• Between users: your profile, application, and job posting details are visible to the Employers or Professionals you interact with, as needed to facilitate hiring and engagements.
• Service providers: we rely on trusted third parties to operate My CPA, including Safaricom M-Pesa for payment processing, cloud storage providers for hosting uploaded files, and email providers for sending notifications. These providers only receive the data needed to perform their function.
• Legal & safety: where required by law, or to protect the rights, safety, or property of My CPA, our users, or the public.

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the platform, comply with our legal and tax obligations, resolve disputes, and enforce our agreements. If you close your account, we may retain certain records, such as transaction history, for as long as required by applicable law.

5. Data Security

We use reasonable technical and organizational measures, including access controls, encrypted connections, and secure authentication, to protect your personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Cookies

My CPA uses cookies and similar technologies to keep you signed in, remember your preferences, and understand how the platform is used. You can control cookies through your browser settings, though disabling them may affect some features.

7. Your Rights

Subject to applicable law, you may:

• Access, correct, or update the personal data in your profile at any time.
• Request a copy of the personal data we hold about you.
• Request deletion of your account and associated personal data, subject to our legal retention obligations.
• Withdraw consent to non-essential communications, such as marketing emails.

To exercise any of these rights, contact us using the details below.

8. Children's Privacy

My CPA is not intended for use by anyone under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. If we make material changes, we will notify users through the platform or by email. Continued use of My CPA after changes take effect constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, reach us at:
Krishna Plaza, Nairobi, Kenya
+254 712 345 678